While
the Internet has pierced into many aspects of our life, it has, in
addition, turned into a throng marketplace for travel agencies. Not
only are you competing for clicks and revenue, but you’re also
competing with big airline and hotel players that sell their products
directly from their website. Your agency needs a vigorous marketing
strategy to stay afloat.
This article provides a breakdown of the advantages of marketing a travel agency, as well as some useful travel agency marketing tips that you can implement to generate more revenue for your business.
Travelomatix
is
a next generation travel reservation engine for travel agencies and
tour operators. Its specially designed for travel agencies /
individual agents to achieve 100% benefits of OTA model. With
comprehensive B2C / B2B modules and Admin modules, it helps agencies
to improve topline revenues and profits.
Do
everything you can to get your company a good website. You just can’t
go wrong with this! This is the “point of contact” of you and
your customer and it has to be completely commendable. Exceptional
websites have a good design and compelling content.
Your
website must be completely responsive. Mobile bookings in travel have
grown by 1700% between 2011 and 2015, moving from 1% to 18% of online
revenues. Still, this also means that 80% of online bookings don’t
take place on mobile devices in 2016 which means that there should a
continuous focus and growth in the mobile application (as there is a
huge potential for growth in the mobile) without compromising on the
development of other sources as majority of the revenue is still
generated from the other sources.
There
is an ocean of options for the customer to dive into and if you
really want to attract them you need to create and value for them.
Give them a good and a personalized experience and they’ll
definitely come back to you for the service. Differentiate yourself
from self-service online solutions and instead give consumers highly
personalized service, recommendations, etc., right from your very
first interaction with them — whether online, by phone or
in-person. It’s all about selling experiences. The more unique, the
more value you’re adding. The more you can get clients access to
special events or people, the more differentiated you are.
Technology
is
the most significant area of the Travel Industry. You are required to
have good technology with you in order to stand a chance in the vast
market. You could opt for services of products like “Travelomatix”
which is a best in class Travel Technology. Having a well designed
Travel Technology will definitely increase your customer base and
sales.
Work
on those keywords, Search Engine Optimization and all the online
marketing tools that help you divert potential customers to your
services. Keep updating your content along with your services and
offerings to your customers.
Segment
the market based on different customer types. Have a separate team to
provide services for them. This helps you provide better service
based on the type of customer. Travelers with more money than time
value purchasing a travel agent’s expertise and ability to handle
every aspect of the trip. On the other hand some travelers don’t
require as much services and you revenue generated through them would
also be comparatively lesser. But these customers are important too
for the volume game as they will be more in number.
In
the Travel
Industry,
Partnerships are very important. Your relationship with the hoteliers
and airlines could get you discounts and more importantly, you will
not have to worry about over booked scenarios. Be a good marketer or
hire a marketing agency to help you. Have a Partner Program travel
referral program to get more leads.
Social
Media presence is a must for any business. On customers front If you
don’t exist on social media, you don’t exist. Social Media
influences customers’ decisions and buying patterns to a great
extent.
A
Facebook Page for your travel business is highly recommended. Get
your clients to be fans and to post reviews of your services. Engage
them with insights and tips. It is fine to post some specials or
deals, but a Facebook page is best used when it’s less about
selling and more about engaging with fans and being helpful with your
knowledge. Apart from Facebook. Your social media presence on
Instagram, Pinterest, Twitter and LinkedIn are equally important.
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